Privacy Policy

1. Introduction

Welcome to ZEROxZERO ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via SMS/text messages.

By using our services or providing us with your information, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Company name, job title, work experience, skills, resume/CV
• Account Information: Username, password, preferences
• Communication Data: Messages, feedback, survey responses
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, links clicked
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience

2.3 Information from Third Parties

We may receive information about you from:

• Social media platforms (LinkedIn, etc.)
• Professional networking sites
• Public databases and directories
• Our business partners and affiliates

3. SMS/Text Messaging Communications

3.1 SMS Consent and Opt-In

When you provide your phone number to ZEROxZERO, you may opt in to receive:

• Job opportunity notifications
• Interview reminders and scheduling updates
• Application status updates
• Service updates and announcements
• Marketing messages (only with explicit consent)

Consent is not a condition of purchase. You can still use our services without opting in to SMS communications.

3.2 Message Frequency

Message frequency varies based on your interaction with our services. You may receive:

• Transactional messages: As needed for service delivery
• Marketing messages: Up to 4 messages per month (if opted in)

3.3 SMS Opt-Out

You can opt out of SMS communications at any time by:

• Replying STOP to any text message from us
• Texting STOP to (469) 210-5888
• Contacting us at info@zrxzr.com
• Updating your preferences in your account settings

After opting out, you will receive one final confirmation message, and then no further SMS messages unless you opt back in.

3.4 SMS Help

For help with SMS communications, reply HELP to any message or contact us at (469) 210-5888 or info@zrxzr.com.

3.5 Message and Data Rates

Standard message and data rates may apply based on your mobile carrier's plan. ZEROxZERO does not charge for text messages, but your carrier may charge you for messages sent and received.

3.6 Supported Carriers

Our SMS service is available on all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Not all carriers are supported. Check with your carrier for details.

3.7 SMS Data Security

We implement industry-standard security measures to protect your phone number and message content. However, SMS is not encrypted end-to-end, and we cannot guarantee absolute security of messages in transit.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide staffing, recruiting, and IT consulting services
• Communication: To respond to inquiries, send updates, and provide customer support
• Matching: To match candidates with job opportunities and clients with talent
• Marketing: To send promotional materials, newsletters, and service updates (with consent)
• Analytics: To analyze usage patterns and improve our services
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address fraud and security issues

5. How We Share Your Information

We may share your information with:

5.1 With Your Consent

We share your information when you explicitly authorize us to do so, such as when submitting your profile to potential employers.

5.2 Service Providers

We work with third-party service providers who perform services on our behalf, including:

• SMS/text messaging platforms (e.g., Zoom Phone, Twilio)
• Email service providers
• Cloud hosting services
• Payment processors
• Analytics providers

5.3 Business Partners

We may share information with clients, employers, and partners for staffing and recruiting purposes.

5.4 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When information is no longer needed, we will securely delete or anonymize it. SMS message logs are typically retained for 12 months unless required longer by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications (email and SMS)
• Data Portability: Request your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Object: Object to processing based on legitimate interests

To exercise these rights, contact us at info@zrxzr.com.

7.1 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell your personal information.

8. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Access controls and authentication
• Regular security audits and monitoring
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Personalize content and advertisements
• Improve site functionality and user experience

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)
• Sending an SMS notification (if you've opted in)

Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: